How We Rate
Every score on BusinessShop comes from a structured editorial review. We weigh five factors for each provider in a category:
- Pricing & value (30%): headline cost, fee transparency, and total cost of ownership.
- Product quality (25%): feature depth, reliability, and fit for small business needs.
- Customer experience (20%): onboarding, support channels, and responsiveness.
- Reputation (15%): verified user reviews, complaint volumes, and industry standing.
- Flexibility (10%): contract terms, scalability, and ease of switching.
Commercial relationships: including commissions we may earn, do not influence scores or rankings. Placement of promoted offers is always labeled.