Ricoh Review

Heavy-duty MFPs built for enterprises that can't afford downtime

9.4/10 Best for High Volume Ranked #3 of 6 in Digital Copiers
Get a quote Takes you to ricoh-usa.com

Quick facts

Product line
IM and Pro series MFPs (ricoh-usa.com)
Lease pricing
Custom, quote-based
Best for
Large business, high-volume printing
Functions
Print, copy, scan, fax

Our verdict

Bottom line: Ricoh has led commercial print for over 50 years and is widely regarded as a top choice for large enterprises. Its multifunction systems are built for high-volume, heavy-duty use where downtime is not an option, backed by a broad service network. For organizations printing tens of thousands of pages a month, Ricoh delivers the speed and durability the job demands.

Pros and cons

Pros

  • Engineered for speed and heavy daily volume
  • Extensive service network for minimal downtime
  • Trusted choice for enterprise-scale printing

Cons

  • Capabilities can exceed what a small office needs

Who Ricoh is best for

Large offices and high-volume departments running constant print loads.

  • Built for fast, heavy-duty, high-volume printing
  • Broad global and US service network
  • Strong fit for large-scale enterprise environments

How Ricoh compares

Our current top pick for digital copiers is Xerox. Here is how they line up:

Measure Ricoh Xerox
Editorial score 9.4/10 9.6/10
Product line IM and Pro series MFPs (ricoh-usa.com) Office printers $180 to $3,099 MSRP (xerox.com)
Lease pricing Custom, quote-based Custom, quote-based
Best for Large business, high-volume printing All business sizes, high-volume offices

See the full digital copiers comparison for everything we measured.

How we chose

Every digital copiers provider here gets the same treatment: the BusinessShop research team scores it on five weighted factors, the weights are published, and no provider can pay to move up. Commissions never touch the math.

  • 30% Pricing & value
  • 25% Product quality
  • 20% Customer experience
  • 15% Reputation
  • 10% Flexibility
Read the full methodology →

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